Tuesday, November 16, 2010


A friend of mine said the other day: "The DP in his town is just the old National Party in drag!

What SA needs is a truly Liberal Party, but I am afraid the masses out there just haven't the sophistication to make it a success (yet). Cry Alan Paton, cry.

Saturday, January 16, 2010


Oyrer and Watkins transposed.

Friday, October 24, 2008

on measurement

I wrote this quote down some time ago and thought I should share it with you: "experience has repeatedly shown that when measurement becomes possible in a given area, that area will progress and develop at an increased rate."


Saturday, May 24, 2008

My CV: C. M. Heydenrych (Charl Heydenrych)


To continue to create a dynamic environment where my expertise in socio-economic business, entrepreneurship, strategic planning and project management can be fully combined and utilised.


University of Johannesburg (then RAU)
B.Com, M.Com (Industrial Psychology)
Certificate in Estate Agency (EAB27573/E)


· I have attended numerous conferences, seminars and working groups relating to the implementation of the National Skills Development Strategy, entrepreneurship and matters relating to socio-economic development and real estate matters.
· Services Seta SDF Boot Camp.
· Registered assessor ETDP Seta; Services Seta; Sasseta.
· Registration as moderator with ETDP Seta.
· Qualified as Estate Agent (1992).

Computer Literacy
· I have a working knowledge of Microsoft Word, Excel, Access. I am familiar with Microsoft Outlook and web design software.


2005 – Current
Brookfield Investments 158 (Pty) Ltd. (Director/Project manager)

2000 – 2004
Foundation for Economic and Business Development (FEBDEV)
Regional Co-ordinator

1997 – 2000
SA Association for Adult Education

1995 – 1996
SPL-Ohio (part of DIDATA)
Training Manager

1987 – 1994
Focus Management Services


1986 – 1987

Small Business Development Corporation (now Business Partners)
Training Manager

1980 – 1985
PFV (now Alexander Forbes)
Group Training Manager/Director


Skills Development Facilitation
· Was declared competent as an Assessor by Edtech (ETDP -581-PAA-130603-F0097) in December 2004.
· Was registered as an assessor by the ETDP Seta in 2004 (statement number: PRV145-LI74103-SI681).
· Is a registered assessor with SASSETA (assessor reference number:19A25890602).
· Has been signed of as a competent moderator against US 7977 and registered as such by the ETDP Seta.
· Has 30 years of training and assessment experience of which the last 8 years have been within the context of the NQF.
· Numerous assessments have been conducted, particularly in the fundamental unit standards, new venture creation and lately on the real estate qualifications.
· SDF for a number of companies – mainly Real Estate (Chas Everitt, Fine and Country, Huizemark, Adrienne Hersch)

Socio-Economic Development
· Implemented micro-entrepreneurship programmes in Yeoville and Ivory Park and community groupings in SOWETO.
· Development and marketing of Small Business Management training programmes and short courses.
· Co-ordination of the “Hands-on” Entrepreneurship programme in schools in the Gauteng area.
· Lead project member of in the creation of the Enterprise Development Institute - a public/private partnership with the Tshwane South FET and personally delivering the National Certificate for New Venture Creation.
· Assisting the Branson School of Entrepreneurship with accreditation as a training provider.

Change Management / Management Consulting
· Performing detailed needs analysis, including GAP and SWOT analyses, and mapping as-is processes.
· Establishing to-be and best practice procedures, designing and implementing detailed strategic plans.
· Implementation of infrastructure, systems, processes, administrative procedures and controls to support strategy
· Regular evaluation, adjustment of change programmes.

Project Management
· From concept and design to completion and hand-over.
· Determining of and managing specifications, time tables, budgets and work teams.
· Ensuring schedules and quality are maintained.
· Supervising multi-disciplinary teams, performance evaluation and motivation.


· Training needs analysis.
· Developing material, writing manuals, presenting courses, evaluating, and ensuring transfer of training.
· Developing feedback systems and using feedback to refine courses.
· Specialist expertise in developing and presenting courses in the following fields: Economic Principles, Socio-Economic Development, Entrepreneurship, Organisational Performance, and Quality management systems.
· Accreditation of programmes with Services and other SETAs
· Accredited Assessor for the National Certificate for New Venture Creation (Services SETA).
· Accredited Assessor for the Fundamental Unit Standards SASSETA.
· Registered Assessor (ETDP SETA). Completed the Moderator training.
· Accredited Assessor – Real Estate (24454 – old)

Business Management
· Full bottom-line responsibility for the commercial viability and growth of the business unit.
· This included financial management, cost and budgetary control, administration, staff management, sales and marketing, production and logistics.
· Analysis of financial statements and regular reporting.

Marketing / Sales
· Optimising marketing revenue through effective marketing strategies.
· Full tendering process, including writing of proposals, costings and motivations.
· Project management and supervising the implementation of systems.
· Providing meaningful input into product development.
· Controlling and growing the existing client base.
· Client education, liaison and resolving queries.
· Marketing of Real Estate

· Administration of the National Certificate for New Venture Creation for DIDTETA.
· Assessor in Fundamental Unit Standards for Learnerships – National Certificate: General Security Practices & National Certificate: Information Technology.
· Design of learner guides, assessment guides and learnership support material.


“Soft Skills”
· Entrepreneurial lateral thinker, delegator and able mentor.
· Outstanding communicator with interpersonal effectiveness – well proven boardroom presentation skills.
· Strong negotiator and exceptional salesman.
· Supportive team player yet able to work independently.
· Skilled networker and gatherer of market intelligence – corporate, government and empowerment sector.
· Successful in initiating approaches, opening doors and developing strong relationships.
· Used to marshalling internal resources, building and leading a dedicated support team.
· Creative and innovative in business consulting, decision-making and strategic planning.
· Able to multi-task and deal with several projects simultaneously.
· Business acumen; understanding and appreciation of entrepreneurship; able to assist with the identification of business opportunities.


· Fundamentals – training and assessing on Security Practitioner Learnership (level 3).
· Assessment on Fundamentals for the National Certificate: Information Technology (level 4).
· Materials design: National Certificate: New Venture Creation (NQF level 4).
· Materials design: National Certificate: Security Practitioner (NQF level 3).
· Materials design: FET Certificate: Real Estate.
· Accreditation of training providers with Transport SETA – (College for Business and Maritime Studies) and others.
· Acting as external Skills Development Facilitator for a number of clients – Real Estate companies (such as Chas Everitt, Huizemark, Adrienne Hersch, Fine and Country) and others.
· Being registered as an Assessor for the FETC: Estate Agent (Level 4) with Services SETA.
· Involved with the management of a number of small but successful real estate development projects.


· The successful implementation of the Hands-on schools programme in Entrepreneurship.
· Presentation of the “Becoming an entrepreneur” – programme to community groupings.
· Registered Skills Development facilitator with the ETDP SETA.
· Accredited FEBDEV and all its short courses with the Services SETA.
· Project Manager for the National Certificate for New Venture Creation Learnership (40 Learners) – a National Training Fund project.

SA Association for Adult Education
· The monthly production of “Day by day”; a comprehensive listing of member activities.
· Maintenance of a vast information database.
· Production and marketing of a series of specialised directories.
· Dramatically increasing the membership of the organisation.
· Managing the ongoing financial viability of the organisation.

· Wrote user manuals, training manuals and on-line help systems for individual companies.
· Conducted training and consulting on SPL-Ohio Business Technology Software.

Focus Management Services
· Started the company from scratch and secured numerous assignments, including:
Ø Implementing the Towards Excellence organizational renewal, strategic planning and team leadership programme, and Quest programmes (Quality Enhancement Through Skills Training) in companies such as Schweppes, BMW and Consol Plastics – partnership with FSA-Contact.
Ø Development of a training diary that was marketed both locally and in the USA.
Ø Installation of an Insurance Training Programme in an insurance broking house.
Ø Development of a coaching skills programme for development corporations.
Ø Introduction of management Strategy and Development Programmes into numerous organizations, from manufacturing to service
Ø Development and successful marketing of an innovative computer based business and management simulation exercise.
Ø Course development for Technisa (Mathematics Bridging Progamme) and Lyceum College.
Ø Marketing the PLATO computer based mathematics literacy programme.
Ø Marketing of properties for Howard and Decker Real Estate


SBDC (Small Business Development Corp – now Business Partners)
· Successfully set up the training function from scratch to conduct both internal and external client training.
· Effectively developed and facilitated numerous small business training courses, aimed at addressing and improving marketing, costing and other business management issues.

PFV (Price Forbes) – now Alexander Forbes
· Developed and implemented the corporate HR and training strategies.
· Implemented outcomes based insurance technical, financial and administrative system learning programmes in the early eighties.
· Initiated and implemented a new system of ascertaining training needs, resulting in improved management buy-in of change and enhanced benchmarking.
· Installed performance management systems, resulting in measurable improvements in all the affected operational areas.
· Provided training and development services to the rest of the Group in such as way that the income accrued offset the costs incurred.
· Acted as lead facilitator in successful organization wide quality circle type exercises, resulting in improved service and measurable bottom line savings.


Professional Affiliations
· Previous Transvaal Chairman of the South African Society of Training and Development.
· Associate Member of the IPM (lapsed).
· Registered Personnel Practitioner (General) (lapsed).
· Registered Estate Agent with EAAB (2006209423).
· Member of the Institute of Realtors of South Africa (No 269).
· Member of the Free Market Foundation.
· Founding Member of the South African Libertarian Society.
· Motho Movement – Volunteer Training Consultant for the Naledi (Soweto) branch.
. Assoc of Skills Development Facilitators of SA - member
· Originator of the Goldman Stokvel

C.M. Heydenrych
Programme Manager

PO Box 2447, Florida Hills 1716
082 637 3710
011 672 9019

Sunday, May 18, 2008